This tool will also return HTTP codes which are useful in identifying pages or page components that are not working correctly or require additional actions to be taken (such as adding the URL to Authentication Exceptions, or disabling HTTP Strict mode). To help you further with this, you can also use the policy tester tool to tell you what policies apply to a certain domain / URL (under Guardian > Quick links > Policy Tester). This should give you the information necessary to unblock the site for the right group. This will tell you the categories the site is classed as, what group the user is picked up as, their IP address and the reason it is blocked. If the end user is presented with a blockpage, all the information needed to unblock the site will be on the blockpage: The site / application could be blocked for many reasons, and it is not always obvious why. If a page is not displaying correctly or part of a site is blocked, it can be difficult to troubleshoot the exact issue. Web pages are composed of many different components that may be served from a variety of domains and URLs. A website is blocked or not displaying properly and you would like to troubleshoot why and unblock the website.
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